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Salesforce Certified Agentforce Specialist Sample Questions:

1. Universal Containers (UC) configured a new PDF file ingestion in Data Cloud with all the required fields, and also created the mapping and the search Index. UC Is now setting up the retriever and notices a required fleld is missing. How should UC resolve this?

A) Create a new custom Data Cloud object that includes the desired field.
B) Update the search index to include the desired field.
C) Modify the retriever's configuration to include the desired field..

2. Before deploying an Agentforce agent to production, which step is MOST critical?

A) Grant admin permissions
B) Test with real-world scenarios and monitor outputs
C) Disable debug logs
D) Increase API limits

3. Universal Containers (UC) wants to enable its sales team with automatic post-call visibility into mention of competitors, products, and other custom phrases. Which feature should the Agentforce Specialist set up to enable UC's sales team?

A) Call Insights
B) Call Summaries
C) Call Explorer

4. Which statement explains why a company might prefer a hybrid search index in Data Cloud for Agentforce?

A) Hybrid search indexes process queries faster than vector search because they eliminate the need for semantic embedding.
B) Hybrid search indexes support both literal keyword matches and semantic recall, useful when queries mix specific terms and intent.
C) Vector embedding in hybrid search are prefiltered by keyword matches, reducing computational overhead and improving response accuracy.

5. What should An Agentforce consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?

A) The Activities related list on the Account object is not supported because it is a polymorphic field.
B) Prompt generation will yield no response when there is no related list associated with an Account in runtime.
C) If person accounts have been enabled, merge fields will not be available for the Account object.

Solutions: