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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) QSIG-B
B) QSIG-A
C) IP Office SCN
D) H.450

2. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status).

A) One-X Portal
B) CCR
C) ContactStore
D) IIS
E) Voicemail Pro

3. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

A) Office Video Softphone
B) Office Phone Manager Pro
C) Office Voice Portal
D) Office Softconsole

4. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Add the Client CLI information to the Incoming Call Route.
C) Add the ClI information to the Account Code.
D) Enable CLI tracking

5. What is the format for an ARS short code to dial a telephone number on a SIP line with Trunk ID20?

A) Number: N;
Telephone Number N"@sipprovider.com"
Feature: Dail
Lin Group 20
B) Number: N;
Telephone Number: N@"sipprovider"
Feature: Dail
Line Group 20
C) Number:N
Telephone Number: N@"sipprovider.com"
Feature: Dail
Line Group 20
D) Number: N;
Telephone Number: Nsi7204441000
Feature:Dail
Line Group20

Solutions: