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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three.)

A) Issue the restart command under the ephone-dn configuration of the phone.
B) Issue a shutdown, no shutdown command on a switch port that provides PoE to a Cisco phone.
C) Issue the reset H.H.H (mac-address) command under global configuration.
D) Issue the reset command under the ephone-dn configuration of the phone.
E) Issue the reset command under the ephone configuration of the phone.
F) Issue the reset H.H.H (mac-address) command telephony-service configuration.

2. Adam is the network administrator of a company. He finds out that CDR files are being collected and pushed to the CDR Repository node but the files are not getting transferred to third-party billing servers. Which service should be restarted as a troubleshooting step?

A) CDR agent
B) CDRonDemand
C) CDR Repository Manager
D) Cisco CallManager

3. Which Cisco Unity Express web administration menu contains the functionality for a voice administrator to change a user PIN?

A) Voicemail
B) Configure
C) System
D) Administration

4. You are connecting your voice gateway to the PSTN through digital lines. What is the command you should use for clocking synchronization?

A) clock source line
B) clock source internal
C) clock source external
D) clock source free-running

5. Which server collects information about the availability and communication capability of a user?

A) database application
B) Cisco Unified MeetingPlace
C) Cisco Unified Presence
D) Cisco Unified Commuications Manager

Solutions: