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CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. A user needs to install and uninstall software on their Windows laptop but does not need to manage user accounts. The company follows least-privilege principles. Which of the following account types meets these requirements?

A) Service
B) Guest
C) Administrator
D) Power user

2. Some users report that they cannot use the VPN to connect to the office via their browsers. A technician finds that the users are all receiving the error message, "Your connection is not secure." Which of the following is most likely causing this issue?

A) The firewall certificate has expired.
B) The users' credentials are incorrect.
C) The operating systems need to be updated.
D) The users are not using the VPN client.

3. A customer's laptop will not turn on. The customer is distraught and panicking because the laptop contains family pictures that can never be replaced. Which of the following communication techniques is most important for the technician to demonstrate in this situation?

A) The technician should provide the customer with the appropriate SLA
B) The technician should project confidence and maintain a positive attitude
C) The technician should inform the customer about replacement options for an increased cost
D) The technician should be dressed in appropriate business casual attire

4. A technician is helping to create a desktop backup policy for the company. The requirements include ensuring that the backups work as intended and recovery is possible. Which of the following routine tasks should the technician include in the policy to meet these requirements?
(Choose two.)

A) Differential backup
B) Backup reconfiguration
C) Backup testing
D) Full backup
E) Purging old backups
F) Incremental backup

5. Recently, the number of users sharing smartphone passcodes has increased. The management team wants a technician to deploy a more secure screen lock method. Which of the following technologies should the technician use?

A) Facial recognition
B) Pattern lock
C) Device encryption
D) Multifactor authentication

Solutions: