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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. What is an important part of the sales qualification process?

A) Ensuring faster decision making for outstanding customer service.
B) Enabling employees to remain connected whilst out of office.
C) Predicting that the size of the small and medium sized business market for communications is stable.
D) Understanding the psychological drivers of the business owner or manager.

2. Which limitation is common to Mitel SX-200 ICP-CX/CXi and CISCO UCM 500?

A) Telephony features such as saved number redial, automatic busy redial, and tenant service are not available.
B) The complex architecture is not cost-effective for small and medium offices.
C) High bandwidth applications used on a WAN may cause voice degradation.
D) These systems do not support digital phones.

3. What is an operating system?

A) A server that is hosted in a data center.
B) A specific server or an appliance in the customer's network.
C) A software program that the user uses to read e-mail messages.
D) A software program that manages computer resources.

4. Which are the benefits of HiPath Wireless? (Choose three)

A) Reduced Internet traffic congestion
B) Low-cost network scalability
C) Reduced mobile communications costs
D) Faster solution deployment

5. Which describe the motivations of a Transform customer? (Choose two)

A) Solution is ROI based
B) Businessprocesses are architecture led
C) Lowest TCO, CapEx, and best CEBP
D) Business processes are specific solution led

Solutions: