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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. What is another key value selling feature of WebSphere Portal?

A) It is the simplest to install.
B) It canbe programmed with a variety of user interfaces and take many forms to meet the users needs.
C) It has the lowest initial purchase price.
D) It has the ability to display graphics.

2. What is the name of the interactive prospecting tool that you can take your customers through to get a sense of what they need toimprove on to become a social business?

A) WebSphere Portal Zone
B) ICAT (IBM Collaboration Assessment Tool)
C) IBM Smarter Planet
D) Lotus Greenhouse

3. What is a suggested sales tactic to use when a customer requests a specific point solutionfor their environment, like "just need an iPhone app for my website, that's all"?

A) Refer them to Apple's website.
B) Invite your technical architect to tell them about developing iPhone apps.
C) Show them a demo of all the possibilities that an Exceptional Web Experience can offer them.
D) Start lowering the price of your services and software bid.

4. IBM Content Accelerator consists of which of the following products?

A) IBMConnections, Lotus Quickr, IBM Sametime
B) Lotus Quickr, IBM Symphony, IBM Mashup Center
C) OmniFind Enterprise Edition, Lotus Quickr, IBM Web Content Manager
D) IBM Lotus Notes, IBM Sametime, IBM Connections

5. Which is NOT a key element of an Exceptional Web Experience?

A) Engaging
B) Trustworthy
C) Portable
D) Consuming

Solutions: