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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?

A) The team member must make sure Einstein Object Detection has been enabled.
B) The team member must populate the custom context field on the assessment task.
C) The team member must associate the In-Store Location to the Planogram for the functionality to work.
D) The team member must upload an image of the planogram to the assessment task's related documents.

2. Feedback from their Sales Agents about their current legacy system's quoting and order capture flows:
They often need to refer back to their training documentation for routine customer requests They are able to handle the majority of customer requests themselves despite current challenges Routine customer requests require many clicks and they want the new system to focus on user experience One of the common MACD transactions is to increase the quantity of the assets.
What approach should a Consultant recommend for designing the quoting and order capture flows in Communications Cloud to alleviate the agents' feedback while minimizing implementation efforts?

A) Build a custom CPQ Cart using FlexCards and LWC to align to the legacy system's UI
B) Leverage guided selling OmniScripts for common use cases, and the CPQ Cart for other use cases
C) Leverage the CPQ Cart for all cases to minimize the implementation effort
D) Leverage OmniScripts for all use cases to minimize the training effort for the Sales Agents

3. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC wants to create a guided ordering process for their Sales Agents and B2C Customers.
Which two options are technically feasible?

A) Use Salesforce Flow to build the guided ordering journey for agents and Salesforce Flow via Lightning Out on a third-party CMS for customers.
B) Use OmniScript to build the guided ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS.
C) Use OmniScript to build the guided ordering journey for agents and OmniScript via OmniOut on a Salesforce Experience for customers.

4. Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?

A) Promotion Product
B) Assortment Product
C) Delivery Product
D) Store Product
E) Assessment Task Product

5. Which step is required to link an Action Plan to a Visit record?

A) Create an Action Plan based on the template where the template owners are the Sales Reps.
B) Activate the Action Plan.
C) Create an Action Plan Template by specifying Visit' as the target object and publish it.
D) Activate the Visit to generate Action Plan Tasks.

Solutions: