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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)

A) Development Tracing
B) Resource View
C) Selective View
D) Snapshot
E) Continuous Log

2. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?

A) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
B) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
C) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
D) IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module

3. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)

A) PRI-UNI Expansion Card
B) PRI24/PRI30 Expansion Card
C) IP500 T1/E1 Channels License
D) VCM32
E) IP500 VCM Channels License

4. After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Upgrade Delta Server to the latest release using the IP Office Admin software.
B) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
C) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
D) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.

5. Which two are power options for IP telephones on the IP Office? (Choose two.)

A) Class "B" 24 Volt power supply
B) Class "A" 24 volt power supply
C) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
D) Power over Ethernet switch conforming to 802.3af standards

Solutions: