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HP Selling HP Device as a Service 2018 Sample Questions:

1. What are the customer benefits of DaaS Analytics and Proactive Management that come with the Enhanced and Premium HP DaaS plans? (Select two.)

A) an HP helpdesk service for end-users that is available 24/7
B) Accidental Damage Protection
C) actionable reports to help customer optimize IT resources
D) HP Service Experts working with channel partners to provide insights into a customer's device environment
E) next business day hardware support, practically anywhere in the world

2. What is an end-user productivity issue that could indicate an opportunity for HP DaaS?

A) a high proportion of mobile employees who need to be monitored to ensure they are on the job
B) device reliability issues from an aging device fleet that cause end-user downtime
C) a need for end-user training to enhance Microsoft Office application skills
D) poor access to timely information

3. Which IT challenge indicates a good opportunity for HP DaaS?

A) a complex mixed device and OS environment
B) the need for interoperable device applications to drive efficient data interchange
C) low levels of workflow automation across IT functions
D) problems with end-users using third-party document-sharing tools such as Dropbox

4. Which customer challenges create an opportunity for HP DaaS? (Select two.)

A) a need to implement mobile workflow solutions
B) a need for lifecycle services at scale
C) a need to offload the complexity of day-to-day IT management
D) an acquisition of competitor devices at a lower price
E) a drive for special pricing

Solutions: