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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What is a difference between a work group and a work team
Select one.

A) Work group members work individually while work teams accomplish work through a coordinated effort.
B) Work group skills are complementary while work team skills are random and varied.
C) The goal of work groups is collective performance while the goal of work teams is to share information that is helpful to each worker.
D) A work group's performance is greater than the sum of the individual inputs while a work teamfocuses on improving individual efforts.

2. Recognize how workplace politics influence behavior within an organization.
How do employees often respond when feeling threatened by organizational politics?
Choose 1 answer

A) With defensive behaviors
B) With proactive behaviors
C) With high performance pressures
D) With organizational investment

3. What is a characteristic employed by transformational leaders?
Select one.

A) Promotes intelligence, rationality, and careful problem solving
B) Intervenes only if performance standards do not meet expectations
C) Watches for deviations from rules
D) Contracts exchange of rewards for effort

4. What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer

A) Improve employee satisfaction and create more frequent social context
B) Reduce paraverbal cues and create more frequent social context
C) Reduce telecommunications costs and increase paraverbal cues
D) Overcome time and space constraints and create limited social context

5. Management is considering a reorganization of sales regions and plans to allow employees to live and work in their respective sales territories throughout the United States. However, the vice president of sales wants the regionally-dispersed agents to participate in weekly sales meetings.
Which type of teams should be organized?
Choose 1 answer

A) Virtual teams
B) Quality teams
C) Self-managed teams
D) Cross-functional teams

Solutions: