Try 100% Updated Salesforce-Associate Exam Questions [2025]
Pass Salesforce-Associate Exam - Real Questions and Answers
NEW QUESTION # 60
A Salesforce associate has been tasked with creating new fields on the Contact object and determining what type of field be used for each one.
Where should the associate go to understand the differences between the data types?
- A. Customer Support
- B. App Launch
- C. Salesforce Help
Answer: C
NEW QUESTION # 61
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
- A. CRM Analytics
- B. Marketing Cloud
- C. Sales Cloud
Answer: C
NEW QUESTION # 62
A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?
- A. Excel (,xlsx or ,xls) file or comma- separated values (,csv)
- B. PDF (,pdf) or Excel (,xlsx or ,xls)
- C. Word (,doc or .docx) or comma-separated values(.csv)
Answer: A
Explanation:
Explanation
Excel (.xlsx or .xls) file or comma-separated values (.csv) are the types of files that the report can be exported into. Exporting a report allows the user to save the report data as a file that can be opened and edited in other applications, such as Microsoft Excel or Google Sheets. The user can choose to export the report as a formatted report, which preserves the report formatting and layout, or as a details only report, which includes only the report data without the formatting and layout. A formatted report can be exported as an Excel (.xlsx or .xls) file or a PDF (.pdf) file. A details only report can be exported as a comma-separated values (.csv) file.
A Word (.doc or .docx) file is not a type of file that the report can be exported into.
NEW QUESTION # 63
A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?
- A. Quests
- B. Superbadges
- C. Ranks
Answer: A
NEW QUESTION # 64
91A Salesforce associate is asked to review all the objects within their company's instance. They also need to identify which are custom objects.
Where should the associate go to see this information?
- A. Object Manager
- B. Global Search
- C. App Launcher
Answer: C
Explanation:
The Object Manager is where the associate should go to see the information about all the objects within their company's instance and identify which are custom objects. The Object Manager allows the user to view and manage the metadata of standard and custom objects in Salesforce, such as fields, page layouts, record types, buttons, and actions. The Object Manager can be accessed by clicking the Setup icon in the header, then clicking Object Manager. The custom objects are indicated by a blue icon with a white asterisk, while the standard objects are indicated by a gray icon with a white letter. The App Launcher is where the user can access all the apps and objects in Salesforce, such as Sales, Service, Marketing, and so on. The App Launcher does not show the information about the objects, such as fields, page layouts, or record types. The Global Search is where the user can search for records across multiple objects and fields using keywords or phrases.
The Global Search does not show the information about the objects, but only the records that match the search criteria.
NEW QUESTION # 65
Get Cloudy Consulting trains its new employee in a partial sandbox named New Employee;. An employee competes the training in the sandbox and is ready to sign in to the production org. However, an error message pops ip indicating an invalid username or password. The employee is using their sandbox username and password to sign in to production.
What is needed to solve this error?
- A. Removing .NewEmployee appendix from the sandbox username
- B. Creating a different password for the production org
- C. Creating a new username for the production org
Answer: A
NEW QUESTION # 66
How should a Salesforce associate ensure a dashboard has the most current data?
- A. By clicking refresh
- B. By refreshing the browser
- C. By opening the dashboard
Answer: A
Explanation:
To ensure a dashboard has the most current data, you need to click refresh on the dashboard page. Refreshing the browser or opening the dashboard will not update the data in the dashboard components3. You can also schedule a dashboard to refresh automatically at regular intervals
NEW QUESTION # 67
What is the maximum number of rows a report will display?
- A. 2,000
- B. 5,000
- C. 3,000
Answer: C
Explanation:
The maximum number of rows a report will display is 3,000. If a report returns more than 3,000 rows, only the first 2,000 rows are displayed and the rest are truncated. To see all the rows, you can export the report to a CSV file
NEW QUESTION # 68
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
- A. Approval process
- B. Page layout
- C. validation rule
Answer: A
Explanation:
Explanation
An approval process is a workflow that defines the steps and criteria for approving a record. It can be used to lock the record before a decision is made, and send email alerts and tasks to the approvers.
NEW QUESTION # 69
To which Team should a Salesforce associate be added to gain access to an Account and its related opportunities?
- A. Opportunity Team
- B. Lead Team
- C. Account Team
Answer: C
NEW QUESTION # 70
Where can a new user set up an email signature in Salesforce?
- A. Email Setup
- B. User Profile
- C. Personal Settings
Answer: C
Explanation:
Explanation
The place where the new user can set up an email signature in Salesforce is the Personal Settings. The Personal Settings are where the user can customize their preferences, such as language, locale, time zone, display, security, and email. The user can access the Personal Settings by clicking on their profile icon and then clicking Settings. Then, they can click on Email under My Personal Information and then click on My Email Settings. There, they can enter their email signature in the Email Signature field and click Save. The User Profile and the Email Setup are not the correct places to set up an email signature in Salesforce.
NEW QUESTION # 71
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
- A. Row Counts and Grand Total
- B. Grand Total and Subtotals
- C. Subtotals and Detail Rows
Answer: A
NEW QUESTION # 72
Which Trailhead feature should Get Cloudy Consulting use to create a custom teaming path for its employees?
- A. Projects
- B. Trail mixes
- C. Modules
Answer: B
Explanation:
Trailmixes are the Trailhead feature that Get Cloudy Consulting should use to create a custom learning path for its employees. Trailmixes are collections of learning content that users can create, customize, and share with others. Users can add modules, projects, trails, superbadges, and even external links to their trailmixes and assign due dates and points
NEW QUESTION # 73
A Salesforce associate deletes an Account of a company that recently went out of business.
Which other related records are automatically deleted?
- A. Any related cases
- B. Any related opportunities
- C. Any related leads
Answer: B
NEW QUESTION # 74
A Salesforce associate is working from a custom Contact list view and noticed key information is missing.
What should they do to add the missing information?
- A. Edit sharing settings
- B. Edit list filters
- C. Select Fields to Display
Answer: C
Explanation:
Explanation
The thing that they should do to add the missing information to the custom Contact list view is to select Fields to Display. Fields to Display is an option that allows the user to customize which columns appear in the list view, based on the fields that are associated with the object. The user can access the Fields to Display option by clicking on the List View Controls menu and then clicking on Select Fields to Display. There, they can add, remove, and reorder the fields that they want to see in the list view. Editing sharing settings or editing list filters are not the correct actions to add the missing information to the list view, because they affect the visibility and the criteria of the records, not the columns.
NEW QUESTION # 75
Get Cloud Consulting (GCC) currently uses separate platform for marketing sales, commerce, service, and information technology. As GCC continues to grow, it decides to move all departments onto Salesforce.
What would provide GCC the most benefit by mobbing to the Salesforce Platform?
- A. Salesforce provides a complete view of a company's customers on one unified platform.
- B. Salesforce increases security by only requiring employees to remember one password.
- C. Salesforce saves companies money by eliminating the need to purchase licenses for multiple systems.
Answer: A
Explanation:
Explanation
The most benefit that GCC would get by moving to the Salesforce Platform is that it provides a complete view of a company's customers on one unified platform. This means that GCC can access and manage all the data and processes related to its marketing, sales, commerce, service, and IT departments from one place, without having to switch between different systems or platforms. This also enables GCC to have a 360-degree view of its customers, which helps it deliver personalized and consistent experiences across all touchpoints.
NEW QUESTION # 76
Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.
What is one feature of multi-tenant architecture?
- A. Resources are shared but tenants cannot claim each other's resources.
- B. Resources are shared and tenants can claim each other's resources.
- C. Resources are limited to each tenant.
Answer: A
Explanation:
One feature of multi-tenant architecture is that resources are shared but tenants cannot claim each other's resources. Multi-tenant architecture means that multiple customers (tenants) share the same hardware, software, and infrastructure resources, but their data and configurations are isolated and secure. This allows Salesforce to deliver high performance, scalability, and availability to its customers
NEW QUESTION # 77
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
- A. CRM Analytics
- B. Marketing Cloud
- C. Sales Cloud
Answer: C
Explanation:
The Sales Cloud is the solution that GCC should consider to migrate their forecasting and revenue data to Salesforce. The Sales Cloud is a set of products and solutions designed specifically for sales teams, such as account and contact management, opportunity management, lead management, forecasting, and analytics. The Sales Cloud allows the user to track and manage the entire sales cycle, from lead generation to deal closure, and measure the performance and revenue of the sales team. The Marketing Cloud is a set of products and solutions designed specifically for marketing teams, such as email marketing, social media marketing, web marketing, and mobile marketing. The Marketing Cloud allows the user to create and manage personalized marketing campaigns across multiple channels, and segment, target, and measure the impact of the marketing campaigns. The CRM Analytics is a set of products and solutions that provide business intelligence and data visualization tools, such as Einstein Analytics and Tableau. The CRM Analytics allows the user to explore and analyze data from Salesforce and other sources, and create interactive dashboards and reports to gain insights and make data-driven decisions.
NEW QUESTION # 78
A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting.
How should the associate locate all the reports in a single location from the Report object?
- A. Use the Global search bar
- B. Click on All Reports and use the search bar
- C. Click on All Folders and use the search bar
Answer: B
NEW QUESTION # 79
A manager can see all of the records owned by their team, but not records owned by other teams.
How is access to the records being controlled?
- A. Role Hierarchy
- B. Permission Sets
- C. Profiles
Answer: A
NEW QUESTION # 80
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.
What approach would improve data integrity for the Lead Source field'
- A. Create a validation rule requiring the Lead Source field to equal Trade Show'.
- B. Make an assignment rule named Trade Show' to only assign leads to sales reps.
- C. Set the default value of the Lead Source field to Trade Show'.
Answer: C
Explanation:
Explanation
Setting the default value of the Lead Source field to Trade Show' is the best approach to improve data integrity for the Lead Source field. A default value is a value that is automatically populated in a field when a new record is created, unless the user enters a different value. Setting the default value to Trade Show' would save the sales reps time and ensure that most of the leads have the correct value for the Lead Source field.
Creating a validation rule requiring the Lead Source field to equal Trade Show' would not work, because it would prevent the user from entering any other value, such as Web, Phone, or Referral, which may not be accurate for all leads. Making an assignment rule named Trade Show' to only assign leads to sales reps would not work, because it would not affect the Lead Source field, and it would not allow the user to assign leads based on other criteria, such as territory, industry, or product.
NEW QUESTION # 81
Get Cloudy Consulting (GCC) wants the ability to:
* Send a predefined sequence of scheduled messages to prospective customers.
* Track messages that get the best open and response rates.
* Send customized messages to existing customers information them for new products and discounts.
Which Salesforce cloud solution allows GCC to meet these requirements?
- A. Marketing Cloud
- B. Service Cloud
- C. Sales Cloud
Answer: A
NEW QUESTION # 82
A Salesforce associate is looking at a custom Contact list view and wants to show more information from the record.
What should they do to add the missing key columns?
- A. Edit sharing settings
- B. Edit list filters
- C. Select Fields to Display
Answer: C
Explanation:
Selecting Fields to Display is what the associate should do to add the missing key columns to the custom Contact list view. Selecting Fields to Display is a feature that allows the user to choose which fields to show as columns in the list view, and in what order. The user can select up to 15 fields to display, and drag and drop the fields to rearrange the column order. Editing list filters is a feature that allows the user to apply one or more criteria to filter the records that are displayed in the list view. The user can select a field, an operator, and a value for each filter, and combine multiple filters with AND or OR logic. Editing sharing settings is a feature that allows the user to control the access and visibility of records for different users and groups. The user can define the organization-wide default, role hierarchy, sharing rules, and manual sharing for each object.
NEW QUESTION # 83
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
- A. Row Counts and Grand Total
- B. Grand Total and Subtotals
- C. Subtotals and Detail Rows
Answer: A
NEW QUESTION # 84
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