700-805 Dumps 2023 - New Cisco 700-805 Exam Questions
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Cisco Renewals Manager exam covers a wide range of topics such as Cisco product and service offerings, contract management, and customer relationship management. 700-805 exam also tests candidates' abilities to manage and resolve customer issues, collaborate with cross-functional teams, and drive business growth through renewals and upselling opportunities.
NEW QUESTION # 17
Which critical task must be performed during the Qualification phase?
- A. quote delivery
- B. Renewal Plan development
- C. develop a Success Plan
- D. validate customer inventory
Answer: D
NEW QUESTION # 18
How does Cisco define ATR?
- A. ATR is the sum of RP ad iarr , minus the attrition rate.
- B. Any customer agreement where attrition has been an issue.
- C. Contracts/subscriptions that are available to renew.
- D. Contracts/subscriptions that have attrition terms revoked.
Answer: C
NEW QUESTION # 19
Which statement best describes an Ask the Expert session?
- A. A 24-7 phone line providing expert advice
- B. A pre-recorded webinar from an expert
- C. A one on one coaching engagement covering specific use cases
- D. A hosted educational webinar with live expert Q and A
Answer: D
NEW QUESTION # 20
Which licensing model represents the highest value?
- A. Subscription
- B. Pay as you go
- C. Transactional
- D. Enterprise Agreements
Answer: D
NEW QUESTION # 21
Which task is the responsibility of the renewals manager?
- A. Billing recurring revenue contracts
- B. Driving adoption of specific technologies
- C. Managing recurring revenue risk
- D. Managing the success plan
Answer: C
NEW QUESTION # 22
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?
- A. validate the customer's business needs
- B. explore up sell opportunities
- C. lock in revenue streams through co-termination
- D. focus on benefits
Answer: B
NEW QUESTION # 23
Which statement best summarizes the intended outcome of the Success Plan?
- A. Generate financial data that indicates a customer's propensity to renew
- B. Grow incremental annual recurring revenue
- C. Development of a customer-centric view for achieving value from their portfolio
- D. Provide scheduling for resolving customer qual y issues
Answer: C
NEW QUESTION # 24
Which steps to develop a renewal quote are valid?
- A. Position the new technology, create a Quote, Order the Quote.
- B. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
- C. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- D. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
Answer: D
NEW QUESTION # 25
Which business benefit of on-time renewals on Cisco products and services is valid?
- A. Rebates and discounts from Cisco
- B. Exclusive relationship with the customer
- C. Ability to ensure that our TAC cases get priority over others
- D. Acess to training programs and material
Answer: C
NEW QUESTION # 26
How does Cisco define AT R?
- A. Any customer agreement where attrition has been an issue.
- B. Contracts/subscriptions that are available to renew.
- C. ATR is the sum of RR and iARR, minus the attrition rate.
- D. Contracts/subscriptions that have attrition terms revoked.
Answer: B
NEW QUESTION # 27
Which task should a Renewals Manager perform during the Prospect phase?
- A. Risk Assessment
- B. Review new opportunities
- C. Terms negotiation
- D. Risk Mitigation
Answer: B
NEW QUESTION # 28
Which product addresses network segmentation issues and is omprised of viptela and Meraki products?
- A. SD-WAN
- B. Tetration
- C. Security applications
- D. Cloud services
Answer: A
NEW QUESTION # 29
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
- A. proposal build
- B. billing
- C. quote delivery
- D. deal strategy
Answer: C
NEW QUESTION # 30
Which service offering assists the customer in preparing for emerging industry trends?
- A. Trending Technical
- B. Advisory
- C. Training
- D. Managed
Answer: B
NEW QUESTION # 31
Which two factors drive subscription value for customers?(Choose two)
- A. Freeware offers
- B. Up to date security protection
- C. Training access
- D. Continuous access to innovation
- E. Bunding of software and hardware
Answer: B,D
NEW QUESTION # 32
What does TPV means ?
- A. Telepresence Vlue
- B. Total Partner View
- C. Total Product Value
- D. Total Partner Value
Answer: B
NEW QUESTION # 33
When renewing a contract with a customer, which action is important?
- A. Validate customers business needs.
- B. Propose only the most important part of the solution.
- C. Do not offer any financing solutions.
- D. Start discussions once the contract has expired.
Answer: B
NEW QUESTION # 34
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?
- A. Customer is willing to subscribe to a recommendation case to be publicly communicated.
- B. There are no open incidents 30 days before renewal dates.
- C. The adoption rate is 50% under the expected level and the plan is six months before the expiration date.
- D. The health index of a customer is over expected targets with no red flags.
Answer: C
NEW QUESTION # 35
Which statement is the most accurate description of the Health Index?
- A. A tool for service providers to determine what stage of the lifecycle to offering training solutions
- B. A measurement tool for resolving secific product quality issues and adoption barriers
- C. An ongoing measurement of customer sentiment
- D. An ongoing measurement of several key customer health indicators
Answer: A
NEW QUESTION # 36
What is the main purpose of CCW-R?
- A. to allow customers and partners to download renewal data
- B. to factor customer ATR, up sell and attrition
- C. to capture partner and customer bill ng preferences
- D. to allow customers and partner store new software subscriptions and service contracts from one tool
Answer: D
NEW QUESTION # 37
Which three financial metrics are critical in renewing subscriptions?(Choose three)?
- A. Training costs
- B. Net new sales
- C. Annual recurring revenue
- D. Renewal rate
- E. Close rate
Answer: A,C,D
NEW QUESTION # 38
Who do Renewals Managers (RMs) work with?
- A. RMs work with service delivery teams and monitor engagements.
- B. RMs work with pre-sales engineers and build customer solutions.
- C. RMs work with account managers to drive ongoing revenue risk assessments and plays.
- D. RMs work by themselves to develop a high level view customer requirements and objectives.
Answer: A
NEW QUESTION # 39
What is the primary measurement of success for a Renewals Manager?
- A. upsell percentage
- B. percentage of contracts closed
- C. renewal success rate
- D. iARR rate
Answer: A
NEW QUESTION # 40
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